Shipping & Returns

shipping_iconOrders are normally dispatched on the next working day following the day they were processed and confirmed.
For orders to be delivered to a Philippine destination, please allow 3 to 5 working days from process date for delivery.
For international destinations, please email us at keywest_internationale@yahoo.com for a quote of the shipping charges.
keywestinternationale.com does not assume responsibility for, and shall not be liable for any damages, whether direct, incidental, special or consequential, arising from the handling and delivery of ordered goods by its authorized courier.

RETURNS AND EXCHANGE POLICY

In the unlikely event that the product you purchased has a factory defect, we will gladly exchange with another item of the
same value or higher if the one you want is not available.
Request for returns or exchange should be made within 10 calendar days from purchase

Just contact us via:
email (keywest_internationale@yahoo.com)
landline (632) 921-7746 / 215-7815
mobile (63922) 882-0241 / (63922) 825-3834 / (63917) 525-3834
and we will gladly discuss with you how to go about it. It’s a case-to-case basis depending on your geographical location.
Our office hours are 8:00 am to 5:30 pm (Philippine time), Mondays to Fridays
and 8:00 am to 2:30pm (Philippines time), Saturdays

Thanks!

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